The tournament manual (under the references menu item) says this about cancellations and no-shows:
- Cancellations: The Tournament Chairman is to be notified of cancellations no later than 4:00 p.m, three days before the start of a tournament (if a tournament starts on Saturday, members must advise the Chairman by 4:00 p.m. Wednesday night). Refunds of tournament fees will be made only to those who cancel before the deadline, unless the Tournament Chairman determines there were extenuating circumstances.
- “No Shows”: Players who do not show up for their scheduled tee time will not be allowed to enter tournaments for the next two months, unless the Tournament Chairman determines there were extenuating circumstances.
Here’s what we are doing: Cancellations need to happen as described above (4pm three days before tournament) to get a cash refund. What has changed since the manual was written is that we put money on your restaurant card. So, sometime after 4pm three days before the tournament, money is put on your card. Since money was added to your card, there will not be any cash refunds. For those players that come off the waiting list after money has been added to restaurant cards, they will not have to pay the tournament fee since they will not get any money added to their restaurant card.
As for no shows, we have not been enforcing the penalty of not being allowed to enter tournaments for the next two months. Starting with the April Satellite, we will enforce the penalty. If you do not cancel from a tournament and you do not show up to play, you have taken away the opportunity for someone on the waiting list to play and reduced the course’s revenue.